Poonawalla Fincorp Limited (PFL) has announced the implementation of advanced Artificial Intelligence (AI) powered debt management platform. This aims to enhance efficiency across processes, strategic designs, and governance framework. Central to this strategy is an advanced engine that autonomously analyzes data from customer interactions, including digital communications, tele-calling, and field operations. It offers a
multi-layered, multi-channel intervention mechanism that enhances efficiency, reducing the time it takes to manually manage collection communications. The platform will enable
PFL to leverage 100 plus micro-strategies that are aligned with customer profiles, preferred communication channels, and optimal engagement timings, the company said.
The company has also launched consumer durables loans business. The company has also introduced a digital EMI card with pre-approved limits, enabling customers to purchase consumer durable products more conveniently. This launch marks the company’s strategic entry into a fast-growing, high-velocity segment of retail lending, strengthening its ability to build a deeper, more scalable retail franchise while enhancing profitability and lifetime customer value. Consumer durable loans present PFL with a strategic opportunity to drive faster customer franchise growth through instant, point-of-sale loans and digital onboarding, enabling real-time customer acquisition and building scale efficiently with a tech-first approach.
Bajaj Allianz General Insurance Company has announced the launch of its innovative parametric insurance product – ‘ClimateSafe’. Given the increasing frequency of climate-related risks, this product is designed to provide financial protection to those who are significantly vulnerable to the impact of climate change. This industry-first climate risk insurance is specifically tailored to meet the needs of retail customers, office goers, auto/taxi drivers, retail shop owners, delivery agents, home service professionals, gig workers, home residents, and event attendees facing climate-related income loss or increased expenses due to climate-related risks, including extreme heat, cold waves, and excessive rainfall. ClimateSafe Insurance covers increased living costs due to higher electricity use, unexpected commute expenses, reduced sales from fewer customers during extreme weather, supply chain delays from flooding, leaks from prolonged rainfall, accidents caused by excessive rain, loss of income for daily wage workers due to severe weather, damage to household items from floods and heat waves, and event cancellations due to adverse weather.
Pumping solutions provider Grundfos has introduced CUE 120, a variable frequency drive developed in India for the Indian market. This new product aims to offer more precise control of pump performance with a focus on energy efficiency. The CUE 120 is designed to offer a solution tailored specifically to the Indian market, enabling more precise control and improved energy efficiency aligned with local requirements. Usha Subramaniam, Country President India, said, “The Grundfos CUE 120 is more than just a product; it embodies our commitment to innovation and sustainability. Designed for India, it empowers industries, buildings, and communities with smarter, energy-efficient pumping solutions, enabling a greener future. This launch marks a historic milestone for Grundfos India, as our first locally developed offering to the market, achieved through seamless cross-functional collaboration.”
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